Thank you so much for your assistance and excellent support. 
 Mentions of great service:
1. Your patience with all my questions and numerous queries on different options and customised tour itineraries.
2. Prompt response in both Australia and Bali
3. Ability to confirm some of the tours on my behalf while I was unable to contact the companies myself while we were in Bali.
 I would recommend your company strongly and would certainly make use of your services again.
 In summary:

	Volcano Trekking:   Awesome, your guide is excellent and this was an awesome experience! The guide went out of his way to make our experience one of the best and took us up to the summit for the rim walk. He waited patiently when we had to stop and assisted me in more ways than one. He certainly deserves some credit for all his help and the beautiful photos he took of us. He was pleasant and informative in nature and most helpful. He held my hand and talked me through the patches where I was a bit hysteric with fear. He deserves a raise or bonus for excellence, caution and care towards me - should it be possible :) The trek up to the lookout is great, but the rim walk is much better than only going to the lookout where all the other tours stop. Although this was one of the best things I've ever done, I would not repeat it. I was glad to survive and would not recommend the summit or rim walk to any inexperienced or unfit climber.
	The rim walk is unnerving, but at that stage I was quite calm, what killed me was the downward slope on the black slippery volcanic sand (It's about 100m downwards and then more lose sand and rocks). Personally, I'm not known for having a lot of control over my balance or agility and was terrified that I might slip or fall. It might be wise to caution future trekkers that this is extremely dangerous and not something for the faint hearted.It's a must do for the adrenalin junkies, and those with lots of courage, since the views are amazing.

North Bali Tour:
I might have been a bit over eager doing this after the trekking. The guide/driver was very informative, friendly and helpful.  Unfortunately we could not include all sites, as our trekking took longer than anticipated. I'm looking forward to going back to Bali and repeating this tour. I would recommend this for those searching for great views, photos and knowledge about the real Bali.
Bali Hai Cruises:
A great day of relaxation, perfect opportunity to make the best of the last day in Bali, before getting back to realities of work and normal life. Strongly recommend this to anyone who would like to get away from Bali's hustle and buzzle and relax for a while. Please add the option to stay over for a night or two in the Bali Hai Huts. I would strongly consider this in my next trip.

If you consent, I would gladly publish my reviews on TripAdvisor.
Kind Regards
Anguree

Today we visited Bali.                                                                                                                                               
We would like to thank you for the efficient organisation of our van and driver for the day. Everything was perfect.
ALSO
Thank you to Momo, our driver. Momo is a very good driver and guide. His English was good and this made our trip very enjoyable.
Greg and Dianne Oswald